Returns + Exchanges

 

Returns

For most items we accept complimentary returns within 14 days of receipt if the item is unused and in original condition. To return an item, please contact our Customer Service Team with your order number, item, and reason for return. UK customers will receive a prepaid Royal Mail return shipping label via email. Please print this and attach it your package. 

All returned items must arrive unused and in the original packaging. Refunds for shipping costs will be determined at our discretion.


Exchanges

If you receive an item in less than perfect condition, please notify us by contacting our Customer Service Team. We will do all we can to remedy the situation. Given the limited quantities of many of our products, a replacement may not always be possible.